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      Percepta

      Engaged employer

      Percepta reviews

      ***TOXIC***DO NOT WORK HERE!!!! DO YOUR RESEARCH! - Anonymous employee Percepta Employee Review

      1.0
      3 Sept 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are none. Every bad review you've read on Glassdoor about the leadership team at Percepta is true.

      Cons

      Executive leadership is a joke. The company is run by a raging alcoholic and her best friends. Global Operations phones it in when they aren't at the bar. The Human Resources team have zero ethics or morals and cultivate a culture of pit vipers.

      avatar
      Percepta Response
      6y
      It’s unfortunate to get this review. We value feedback from employees, both current and former, to continuously improve and enhance our team and culture. As we see you’re no longer an employee with Percepta, we do wish you the best in your career.

      Explore other reviews about Percepta

      5.0
      7 Jan 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

      avatar
      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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