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      Percepta

      Engaged employer

      Percepta reviews

      Not a bad company - Senior Global Manager Percepta Employee Review

      2.0
      9 Mar 2025
      Senior global manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good industry to be in (automotive). Bonuses can be good, but hard to get. Most managers are okay but some don't provide a lot of support for your role - they aren't following their "servant leadership" methodology.

      Cons

      There has been so much change at the higher levels in the past 3 years, it's hard for the company to keep the ship upright. As a result when the new Sr. Leaders come in and bring in their own teams, easy for good people to get overlooked and has happened several times to lots of good employees.

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback and for the years you spent with Percepta. We’re glad to hear you found some positives during your time here, especially working in the automotive space and the opportunities that came with it. We also understand that with change, there can be challenges—and we appreciate you bringing that perspective forward. We’re always looking at ways to better support and recognize the people who keep things moving. If you’d be open to sharing more, we’d welcome the chance to learn from your experience. Feel free to reach out to us anytime at percepta.hr@percepta.com. Wishing you all the best ahead!

      Explore other reviews about Percepta

      5.0
      7 Jan 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

      avatar
      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      1w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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