This House of Cards is One Strong Breeze Away From Toppling Over - Anonymous employee Persado Employee Review

1.0
22 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

By the time I left there were very little Pros to speak of. After numerous rounds of layoffs all of the perks and positive company culture had gone out the window entirely.

Cons

Upper Management treats Operations like content robots to make up for their bad product. C-level folks will tone check their employees for asking questions about their uncertain futures with the company, despite parading around the idea of company-wide transparency. It's a big smoke a mirrors act that is finally catching up to the company at large. Operations is also never in the know about things being sold to clients, and is always playing catch up. Leaves for a poor employee experience, as well as a poor client experience. No wonder clients seemed to be leaving en mass. The pay is also a joke, as it's clear they are in such dire straights financially. It all adds up, when you put it all together: clients are leaving due to a bad product, and poor experiences due to a lack of communication, collaboration, and managerial support between Sales/Solutions Consulting and Operations. There is no cash flow, so the company resorts to laying off employees and handing off their responsibilities to the employees left. Those remaining employees then become so overworked, they end up leaving. Which now leaves an opening to either bring someone in who needs to perform 3+ jobs for said position, or the company decides backfilling the role is not necessary and hands off the workload to the remaining overworked employees who had already taken on extra work from previous rounds of layoffs. It's a vicious cycle and no one at the C-level is willing to hear and digest any feedback on the employee experience. Anything remotely negative said is viewed as being rude and, in the past, has resulted in a company-wide muting from Zoom meetings on the questions front. They also believe that anonymous feedback emboldens their employees to be negative and rude, which is simply not true. C-level does not understand that they do not provide an environment where all types of feedback are welcomed. Anonymous feedback isn't emboldening your employees to act out of turn, it's protecting them from retaliation in an upcoming layoff. They want to see C-level can practice the same accountability they preach to the rest of the company. They want to see their jobs are no longer in jeopardy on a weekly basis. This is something that the C-level members need to understand. YOU are the example. YOU are in control of people's livelihoods in an uncertain economy. YOU do not get to comment on your employees need for money to exist in the world. YOU are the ones who should be providing positive change to the company. They don't all have the luxury of working for numerous companies in addition to yours as advisors.

Explore other reviews about Persado

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely, okay offices, nice people.

Cons

If you stay at Persado long enough, you eventually realize the culture is deeply cliquey. Advancement often feels less tied to performance and more tied to proximity. Become your manager’s favorite, make Persado your entire personality, and maybe you’ll move up. More often than not, promotions happen because someone quit or got pushed out, not because the company is meaningfully investing in growth. Cross-functional collaboration is easily the worst I’ve experienced in my career. Teams operate in silos, communication is fragmented, and accountability disappears the moment priorities shift. To be fair, middle management isn’t always the problem. A lot of them are clearly overwhelmed themselves. But upper leadership seems entirely consumed by financial optics and scrambling to keep pace with the constantly shifting AI landscape. The company continues to become increasingly lean under the guise of being “agile.” At a certain point, “agility” just becomes corporate code for chronic understaffing. Burnout is not an exception here. It is the operating model. And to be completely transparent, Persado is not a place for people looking for balance, mentorship, or sustainability. The expectations are relentless, the support is minimal, and the pressure compounds over time. The company today is significantly leaner than it was two years ago, which should concern anyone paying attention. Healthy companies scale intelligently. Struggling companies continuously reduce headcount while reframing it as efficiency. They recently eliminated the entire QA team, presumably to offload testing responsibilities onto engineers and AI tooling. What was especially insulting was leadership insisting this had nothing to do with cost-cutting. No one believed that. And the unwillingness to say the quiet part out loud perfectly captures the culture at Persado. People are viewed as expendable resources, not long-term investments. The unspoken philosophy is essentially this: absorb more work, tolerate increasing pressure, and if you eventually crack under it, someone else will replace you. There’s also an unhealthy level of micromanagement embedded into parts of the culture. Some people at this company genuinely need an identity outside of work. When your primary contribution becomes monitoring Slack statuses, over-policing process, and manufacturing urgency, you are no longer improving performance. You are contributing to toxicity. And yes, I understand a lot of this pressure rolls downhill from leadership. But at some point, managers have to stop normalizing burnout simply because executives do. I’ve seen multiple employees routinely exhausted, emotionally drained, and in some cases openly crying from stress. That is not normal, no matter how many startups try to glamorize it. If you’re considering applying here, look beyond the branding. On paper, Persado looks exciting: AI, enterprise clients, fast-paced growth. But internally, it often feels unstable, reactive, and deeply exhausting. Many of the glowing reviews come from leadership, HR, or long-tenured employees who either benefited from the old culture or actively perpetuate the current one. The company may still have talented people. But talent alone does not prevent a ship from sinking.

8
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