great place to start gaining work experience - Anonymous employee PetSmart Employee Review

3.0
17 Jan 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

every task is laid out in black and white with easy to follow directions. your schedule, to the minute, is set in advance. regularly scheduled paychecks. managers seem fair and accomodating. if employee shows steady initiative, there may be room for promotion. employee discounts.

Cons

micromanagement. no flex time. pay rate is for highschoolers, not real people trying to make a living. cliquish behavior among all levels of employees. sometimes employees willingness to work is taken for granted. bonuses amount to pennies on the dollar.

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5.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

You get to see dogs all day long

Cons

Not many I have worked here for a while

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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