Inspiring SaaS company heading in the right direction, but with some growing pains - Marketing Automation Manager Phrase Employee Review

4.0
31 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I joined the Memsource team in the middle of the pandemic as a completely remote member of the team, but that didn't prevent me from feeling fully welcomed to the team. At Memsource there is room for all to contribute to the company goals and objectives, and idea sharing is encouraged. Speaking specifically about the Marketing team, we have undergone a lot of changes since I joined the team and now everyone has clear roles and responsibilities within their sub-teams. There is definitely a level of trust across the team and most of the time team members are able to drive their own initiatives with little pushback. Team building is encouraged, especially for remote workers like myself, and events are regularly organized by the company. Company-wide updates are also provided on a regular basis, which allows for everyone on the team to ask questions and learn more about Memsource's future.

Cons

As a rapidly growing company, every team is experiencing growing pains. This can result in slower decision making, siloed teams/individuals, or a lack of ownership in certain areas.

Explore other reviews about Phrase

5.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Strong Leadership at C-Level (low EGO) Depth of product and areas of investment/innovation Market tailwinds Very strong team (seems to raise the bar with each hire) Long-term mindset

Cons

Prague HQ means a natural lag on some processes in the US but good progress in removing dependencies

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Phrase Response
2y
Thank you for the kind review! We are privileged to work with amazingly talented people right across the company, the bar is very high, and in the past years, this has indeed attracted the most incredible people to work here. We'll keep working on ensuring high responsiveness in all our activities. Thank you for the feedback!
2.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

During my time, a lot of change that wasn't for the betterment of the employees.

1
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Phrase Response
4d
Since we don't have, and never have had, a salesperson based in Jacksonville, FL, I will say i think this review is 'fake news'.
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