Great Perks, But the Culture Is Rotting from the Inside - Anonymous employee PointClickCare Employee Review

2.0
12 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong mission and meaningful work in theory. Many teams are filled with smart, dedicated people. Tons of perks: summer Fridays, flexibility, good benefits

Cons

The culture rewards optics over outcomes, and it’s draining for people who actually want to build good products. Senior leadership changes so frequently recently that nothing sticks, and poor‑performing middle managers keep skating by untouched. Nepotism is visible across multiple layers of the company. Product leadership often lacks even basic software understanding. One new leader relies on an outdated, top‑down management style, often coming across as sexist, rude, and condescending, which has damaged morale and alienated strong performers.

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PointClickCare Response
2mo
Thank you for taking the time to share your perspective and for the many years you spent at PointClickCare. We’re glad to hear that our mission, benefits, and the talented people across many of our teams stood out during your time here. Maintaining a strong, respectful culture and ensuring our leaders effectively support their teams are priorities for us, and we expect leaders across the organization to help foster that environment. We take feedback about leadership and team dynamics seriously. If you feel comfortable, we encourage you to reach out to our HR team to provide additional details. We appreciate you sharing your thoughts and wish you all the best in your next chapter.

Explore other reviews about PointClickCare

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working here was good at one point

Cons

Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

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PointClickCare Response
1mo
Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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