Great Culture - Customer Success Manager (CSM) PointClickCare Employee Review

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Amazing Work Atmosphere. Great growth potential

Cons

Can't think of any such a great culture

avatar
PointClickCare Response
1y
We sincerely appreciate you taking the time to share your feedback. Your contributions to PointClickCare make a meaningful impact, and we’re truly grateful for your dedication!

Explore other reviews about PointClickCare

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

avatar
PointClickCare Response
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working here was good at one point

Cons

Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

1
avatar
PointClickCare Response
1mo
Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
See reviews by: Helpful|Rating|Date|All