Great Perks, but Not Worth The Stress - Team Member Star - Coffee Specialist Pret A Manger Employee Review

2.0
3 Apr 2018
Recommend
CEO approval
Business outlook

Pros

50% Discount Flexible Hours Staff Parties and Friday Night Drinks Bonus

Cons

Less Focus on Customer Service Overworked Staff Shops You May Need To Rely On Can Be Ungenerous Hard to Climb Unless Manager Decides You Need To

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My experience working at Pret A Manger as a Team Leader was extremely stressful. During the hiring process, I was told I would have at least one weekend day off, but that promise was not kept. The workload was overwhelming. The company frequently operated while short-staffed, and there was constant pressure to work double shifts. The pay did not reflect the level of responsibility expected of a Team Leader. Another issue was the work culture. If you called out sick or needed time off, there was often pressure to come in, even on your scheduled days off. I also did not enjoy the location where I worked, and I did not feel that the company valued or respected its employees.

Cons

You get free food the only good part of working here.

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