Current Employee - Team Member Star in London, England
Current Employee - Team Member Star in London, England
Recommends
Neutral Outlook
No opinion of CEO
I have been working at Pret A Manger full-time (More than 3 years)
Pros
Hourly salary a bit higher of competitors Good training in customer service experience Paid break, meal free Discounts into all Pret A Manger stores Interesting to meet people from a different culture background Monthly social event
Cons
Too much pressure from the mystery shopper whence it depend the "bonus" Often happen to work "unpaid" overtime to finish daily duties Limited progression career if you're not in the state of grace of the Head of your working Area In many cases I've weighed up a big incompetence and lack of skills between Team Leader and Assistant Manager's position
Pret A Manger
"Working hours, free food, good discount" (in 80 reviews)
"mystery shopper bonus every week" (in 22 reviews)
"I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)
"Sometimes working extra long hours and extra days in the week" (in 23 reviews)
Employee Review
Employee Review
"Good first job in London as foreigner"
I have been working at Pret A Manger full-time (More than 3 years)
Pros
Hourly salary a bit higher of competitors
Good training in customer service experience
Paid break, meal free
Discounts into all Pret A Manger stores
Interesting to meet people from a different culture background
Monthly social event
Cons
Too much pressure from the mystery shopper whence it depend the "bonus"
Often happen to work "unpaid" overtime to finish daily duties
Limited progression career if you're not in the state of grace of the Head of your working Area
In many cases I've weighed up a big incompetence and lack of skills between Team Leader and Assistant Manager's position
Pret A Manger Response
seconds ago
Edit • DeleteOther Employee Reviews
Other Employee Reviews
"awesome"
I have been working at Pret A Manger part-time (More than a year)
Pros
great company
no policies, great place to work
social life is great
team members arehelpful
Cons
having to lose the mystery chopper, low pay
Advice to Management
be nice to your staff
Pret A Manger Response
seconds ago
Edit • Delete"Good company ethics and pay"
I have been working at Pret A Manger part-time (More than a year)
Pros
The company has good working ethics, such as caring about the treatment of staff through Mystery Shopper Bonus schemes and having paid lunch breaks.
Cons
The workload can be very challenging and too much at times.
A lot of pressure to perform to high standards and targets.
Advice to Management
If you notice that most of your staff are struggling to keep up with the workload, then please do hire more staff.
Pret A Manger Response
seconds ago
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