"Spoiled, selfish upper management has ruined it for the rest."
StarStarStarStarStar
Work/Life Balance
Culture & Values
Career Opportunities
Comp & Benefits
Senior Management
Former Employee - Anonymous Employee in New York, NY (US)
Former Employee - Anonymous Employee in New York, NY (US)
Doesn't Recommend
Positive Outlook
I worked at Pret A Manger full-time (More than 5 years)
Pros
Free food. Pay isn't bad.
Cons
upper management thinks they are better than everyone else. They spend (waste) lots of money on dinners for themselves and "leadership conferences" that are really just excuses to party in Orlando or Vegas. "Business" trips to Boston and Chicago are really expensed vacations for their families. The Brits have taken over NYC. Pret has brought over many managers and leaders form the UK and 'beheaded' many of the US employees who built the brand to make room for them.
Good people once you get to know them, it really feels like a family. Very good management, they don't particular shout at you, but firmly correct you if you made a mistake. Very nice atmosphere and environment to work in.
Cons
Bonus system is a little harsh, but understandable I guess? It is devastating for the person emotionally if they were responsible for losing the bonus for the whole team! People who have an earlier shift tend to have it easier than the person closing. There is a massive workload pushed on to the person who close the store. Yet Pret is unwilling to put more than one people at the front and one person at the kitchen to clean up and close!
Pret A Manger
"Working hours, free food, good discount" (in 81 reviews)
"mystery shopper bonus every week" (in 22 reviews)
"I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)
"Sometimes working extra long hours and extra days in the week" (in 24 reviews)
Employee Review
Employee Review
"Spoiled, selfish upper management has ruined it for the rest."
I worked at Pret A Manger full-time (More than 5 years)
Pros
Free food. Pay isn't bad.
Cons
upper management thinks they are better than everyone else. They spend (waste) lots of money on dinners for themselves and "leadership conferences" that are really just excuses to party in Orlando or Vegas. "Business" trips to Boston and Chicago are really expensed vacations for their families. The Brits have taken over NYC. Pret has brought over many managers and leaders form the UK and 'beheaded' many of the US employees who built the brand to make room for them.
Advice to Management
get over yourselves.
Pret A Manger Response
seconds ago
Edit • DeleteOther Employee Reviews
Other Employee Reviews
Helpful (3)
"Long hours, unrealistic expectations, high pay"
Pros
Good bonus, high salary, travel occasionally
Cons
Unrealistic targets, little support, long hours
Advice to Management
Stop changing everything all the time with poor execution
Pret A Manger Response
seconds ago
Edit • Delete"Very nice place."
Pros
Good people once you get to know them, it really feels like a family.
Very good management, they don't particular shout at you, but firmly correct you if you made a mistake.
Very nice atmosphere and environment to work in.
Cons
Bonus system is a little harsh, but understandable I guess? It is devastating for the person emotionally if they were responsible for losing the bonus for the whole team!
People who have an earlier shift tend to have it easier than the person closing. There is a massive workload pushed on to the person who close the store. Yet Pret is unwilling to put more than one people at the front and one person at the kitchen to clean up and close!
Advice to Management
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Pret A Manger Response
seconds ago
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