Pret A Manger - Spoiled, selfish upper management has ruined it for the rest. | Glassdoor.co.uk
Pros
Cons
  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)

  • "Sometimes working extra long hours and extra days in the week" (in 24 reviews)

Employee Review

Employee Review

"Spoiled, selfish upper management has ruined it for the rest."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in New York, NY (US)
Former Employee - Anonymous Employee in New York, NY (US)
Doesn't Recommend
Positive Outlook

I worked at Pret A Manger full-time (More than 5 years)

Pros

Free food. Pay isn't bad.

Cons

upper management thinks they are better than everyone else. They spend (waste) lots of money on dinners for themselves and "leadership conferences" that are really just excuses to party in Orlando or Vegas. "Business" trips to Boston and Chicago are really expensed vacations for their families. The Brits have taken over NYC. Pret has brought over many managers and leaders form the UK and 'beheaded' many of the US employees who built the brand to make room for them.

Advice to Management

get over yourselves.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (3)

    "Long hours, unrealistic expectations, high pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good bonus, high salary, travel occasionally

    Cons

    Unrealistic targets, little support, long hours

    Advice to Management

    Stop changing everything all the time with poor execution


  2. "Very nice place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good people once you get to know them, it really feels like a family.
    Very good management, they don't particular shout at you, but firmly correct you if you made a mistake.
    Very nice atmosphere and environment to work in.

    Cons

    Bonus system is a little harsh, but understandable I guess? It is devastating for the person emotionally if they were responsible for losing the bonus for the whole team!
    People who have an earlier shift tend to have it easier than the person closing. There is a massive workload pushed on to the person who close the store. Yet Pret is unwilling to put more than one people at the front and one person at the kitchen to clean up and close!

    Advice to Management

    ---

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