Ruthless race for profit - General Manager Pret A Manger Employee Review

1.0
5 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Props: 1. Quick career progression - unfortunately due to high turnover 2. Free food, decent amount of holidays 3. Nice coworkers, mostly lovely teams 4. Diversity of team

Cons

Cons: 1. Unhealthy work life balance, always under a call, you have to use your personal phone to be part of whatsapp groups talking about targets and issues after work, holidays can not be taken peacefully as always something is happening in the shop. You are bot paid for extra hours which are mostly to cover to meet labour targets and your quarterly bonuses are not covering this. Sometimes hourly rates are lower than Team Members 2. Unhealthy profit and labour targets causing extreme stress for team, turnover. There is no negotiation on it. Company became ruthless after covid. Labour allowance dropped around 20% where there is more and more remsoabilities added, audits and duties, not mentioning coffee subscription 3. As long as you achieve and bring money your bosses will not bother you. You can not stand up for you team, you are put on performance if you not meet targets which most of the managers leave Prets as they can not cope with stress, your length of service doesn’t count.

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch, decent pay, good insurance

Cons

So-called “People” Team is soulless, watch your back.

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