Knee jerk decisions leading to problems - Customer Service Pret A Manger Employee Review

3.0
6 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The people i worked with were nice, pay slight better than the average in the same industry. Free lunch

Cons

Once Covid hit , the business made a lot of knee jerk decisions , strategy was changing on a daily almost. They made a lot of good people redundant , yet some appallingly incompetent ones stayed and got promoted because they were playing the game well.

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch, decent pay, good insurance

Cons

So-called “People” Team is soulless, watch your back.

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