Pret A Manger - The brainwash is real. | Glassdoor.co.uk
Pros
Cons
  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)

  • "Sometimes working extra long hours and extra days in the week" (in 23 reviews)

Employee Review

Employee Review

Helpful (6)

"The brainwash is real."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Barista in London, England
Former Employee - Barista in London, England
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

- Better salary than McDonalds or Costa as long as you keep your fake smile up
- Interiors look pretty
- Monthly Pret Party
- Highly Predictable mystery shopper (free bonus)
- There are many career paths you can take if you decide to stay for
* 50% discount on food

Cons

- Staff with more experience cuts corners on Sanitary rules because otherwise it is impossible to finish your batch on time.
- The coffee calling system is broken. During busy times it is nearly impossible to keep up with the orders without hating everyone around you.
- after finishing your job at 1am be ready for your 7am shift
- stay longer than your shift requires, because your lazy team leader can not close the shop on time
- managers/team leaders are not properly trained when it comes to simple communication. Especially towards female staff members. (A lot of people cry in the staff room especially in their entry period)
- false advertising regarding lunch allowance (many companies fe. Subway give free food for your break but Pret still advertises itself as the only one)
- this applies to every fast-food chain (no it is not a restaurant) but if you have seen the film "Compliance" then you know what type of person you will become if you stay there for longer.

Advice to Management

Get some proper training regarding real people skills.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good customers and enjoyable atmosphere some of the time

    Cons

    Bad management who talk to staff rudely, and yet don't do their jobs properly


  2. "First month at Pret"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pret A Manger full-time

    Pros

    Great people to work with, very rewarding in that you satisfy customers, the company gives free b/fast and lunch for every shift worked (8 hours).

    Cons

    Pay is better than average but still not amazing.

    Advice to Management

    Continue to value staff as you already do.

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