Pros
None every single day is a slog, existing in a terrible office environment, where people feel small and in fear of expressing themselves; with weak failing leadership, who are never accountable for failing the organisation. They haven’t hit a target in 6 years and blame their staff for that. They pay well because they have to, it’s the only reason most people stay, they are trapped.
Cons
Too many to mention. Lying immature management who go through the motions. Recent training has never been followed up and so the same negative behaviours continue. The directors live in fear and so do the general managers. As a result most of those below that level suffer. Ageist, homophobic and sexist environment; old fashioned management practices. Went 4 years without even a one to one. Work fir them at your own risk, there are far more rewarding and inspirational organisations that value their staff. Every department works in silos and spends most of its time protecting its own back at the expense of the customer. Customer service department is the worst outside of sales and certainly does not work free a service to anyone other than its own management, who are overly defensive and aggressive. And openly lie to their internal and external customers. All of their best people leave and do much better.