Pros
Definitely the best company I've worked for in terms of culture. They treat their team incredibly well, allow for proper work/life balance, create a great working environment, and more and have built a really fantastic team for those reasons. The CEO is an absolute gem of a person and is incredibly down to earth, thoughtful, and caring. I couldn't say anything bad about him at all. Also, they are great about growth opportunities and hiring young, hungry individuals with a passion to grow and develop and have proven to promote and train up their employees.
Cons
Like any startup, they've had to make some pivots and changes over the years, that comes with the territory. Sometimes this shakes things up a bit and can impact your day-to-day, just the nature of startups. They're in a super competitive space, but there's plenty of business to go around and they have a niche carved out that they are laser-focused on. I think some decisions could have been made with a bit more input and consideration from other team leads rather than giving more weight to others, but it is what it is. Sometimes they learn from their mistakes and make a chance, which I respect. Other times, they stick to their guns and go. Either way, it's a part of a young and growing company and it's all a learning experience.