WFH could resolve all their issues - First Line Support Engineer Proact Employee Review

2.0
5 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The people you work with make the job. That's it.

Cons

Wages don't compare to similar roles in other companies. The insistence to have people in the office when it wasn't necessary for 2 years. The lack of training on the job in anything of real substance that can be measured. Like a qualification or vendor certificate etc. Travelling to the office can't turn your 12 hour shift into a 13 or 14 hour day depending on where you life which doesn't seem remotely human since this can't be avoided with WFH

Explore other reviews about Proact

5.0
30 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great team and positive experience.

Cons

Wish for more PTO/better benefits

2.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work from home and that's it

Cons

Everything, very micromanaged poor training

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