Like a retail job in a corporate setting - Client Services Specialist Questrade Employee Review

1.0
8 May 2023
Recommend
CEO approval
Business outlook

Pros

Great Office On the subway line

Cons

No fixed schedule Poor salary Lack of consistency in internal processes Legacy systems blamed for borderline scamming clients (aka Margin Account, default combined balances)

avatar
Questrade Response
3y
Thank you for taking the time to provide us with your feedback. We appreciate your recognition of the convenience and accessibility of our office location. We are disappointed that you feel we may not treat our customers fairly. Please know that our commitment to helping Canadians achieve great financial success and security is of utmost importance to us. At our core, we prioritize transparency, honesty, and integrity in all our interactions with customers, which has resulted in numerous service awards that reflect our unwavering commitment to providing exceptional service. Additionally, we have been consistently recognized for our great culture and exceptional company management. Your feedback is important to us, and we assure you that we will continue to work diligently to foster an exceptional workplace for our people.

Explore other reviews about Questrade

5.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
avatar
Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

See reviews by: Helpful|Rating|Date|All