one of the worst experiences ever - Customer Services Representative RBC Employee Review

1.0
25 Jan 2013
Recommend
CEO approval
Business outlook

Pros

the people, the location, the building

Cons

everything in the call centre, stifling environment, management was more focused on sales then on employee happiness or retention.

Explore other reviews about RBC

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

See reviews by: Helpful|Rating|Date|All