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      RBC

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      RBC reviews

      Toxic Work Environment - Customer Service Representative (CSR) RBC Employee Review

      2.0
      22 Jan 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The main trainer knew what she was talking about.

      Cons

      Micro-managing, easily threatened management, listens to every phone call, rude, contradictory, will not accommodate mental illness, overall just a really awful experience. Wouldn't give us a Christmas party because they said the company didn't make enough money that year, despite being the largest bank in Canada.

      Explore other reviews about RBC

      5.0
      23 Jun 2026
      Software developer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is very nice, friendly

      Cons

      Access across RBC is very time consuming

      3.0
      18 Jun 2026
      Investment associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

      Cons

      Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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