Former Camping Sales Specialist - Sales Specialist REI Employee Review

4.0
24 Jan 2013
Recommend
CEO approval
Business outlook

Pros

I loved working at REI. It was a perfect part-time job to get me through college. REI emphasizes a good work/life balance. Scheduling is very flexible with sick and vacation pay for employees who meet certain criteria. Discounts are fantastic. The Eugene store had a fire that put REI out of commission for a couple of months. REI was amazing and supportive - they continued to provide paychecks based on employee rolling averages.

Cons

Pressure to sell memberships was frustrating at times. Most of the things I disliked about working at REI were not specific to REI as a company, but retail in general. Scheduling was irregular at times, but that was fine as a student.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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