One of the 100 Best, many years running - Anonymous employee REI Employee Review

4.0
27 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work/life balance. Good brand and opportunity to work on cool projects. Great discounts for outdoorsy types. It's a company you can be proud of and is seen as an industry leader.

Cons

Pay is not the highest in industry. There's sometimes a lack of direction. Management going through some growing pains, but is taking steps to improve.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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