Culture is mostly for show - Lead Product Designer REI Employee Review

2.0
5 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Many people are nice to work with, discount is good.

Cons

Culture of fear where people compete endlessly to be valued or get any form of new opportunities. There’s the idea pushed around that there is career development but for some reason no one is able to find or use that career development “budget” save for one or two people at the top. The jobs here don’t pay well enough for this to be the culture at REI. The culture of racial inclusivity is also largely talk as I’ve seen only one black person actually hired on the larger product team, which is comprised of more than 50 people. When they are done with you, they push people out cruelly rather than lay them off. I’ve seen it happen to a few of my colleagues and I think they would have rather just been laid off. Finally, PTO is not great.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

2
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