Union busters, management made it a toxic place to work - Retail Sales Specialist REI Employee Review

2.0
22 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Amazing coworkers who became very good friends, good, clear trainings, employee and pro deals, transit benefit was a big plus, work isn't very hard and it is easy to pick up shifts from coworkers

Cons

After our store unionized, it became a hostile work environment, the company is extremely hypocritical in its values, management did everything they could to take disciplinary action against employees, It is hard to get trained in other departments, hours are slashed during the fall and winter but they still require open availability

Explore other reviews about REI

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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