Sadly, not what it used to be - Human Resources REI Employee Review

3.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great people, good discounts, wonderful mission.

Cons

Senior leadership is completely out of touch with employees and this is reflected by the slumping sales. For HR, new CPO has uprooted org structure, without taking a moment to listed to the people actually doing the work. In fact, it wasn't even her, it was a consulting firm she hired. She has demolished teams only to hire her buddies from past companies who she creates new jobs for - while completely overlooking excellent tenured internal talent who are equally, if not more, qualified for the roles. "HR Retreats" consist of Hunger Games-like polls on departmental HR performance.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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