Unhelpful management - Anonymous employee Rapid Packaging Employee Review

Solid company - 50 years in existence. Goals are realistic, but challenging. Leadership keeps everyone involved and works very hard to create a work "family" atmosphere.

High expectations to show 5-star service to customers.

Benefits are great compared to other companies I have worked for! My teammates are also very helpful and supportive; even when they are also overwhelmed.

The manager for Customer Service is very underqualified and lacks fundamental qualities that makes a great leader. I’ve found that commitments are rarely honored, and her unprofessional management style feels more restrictive than supportive. Additionally, the company is not flexible when it comes to unexpected life events and taking sick days. I have only been sick a couple of times and I received push back each time. Employee retention is very low. Skilled team members are quitting at an alarming rate, and we are not able to hold onto new hires.