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      Rapid Packaging

      Engaged employer

      Rapid Packaging reviews

      Great Benefits, Horrible Leadership - Customer Service Rapid Packaging Employee Review

      2.0
      23 Mar 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are great compared to other companies I have worked for! My teammates are also very helpful and supportive; even when they are also overwhelmed.

      Cons

      The manager for Customer Service is very underqualified and lacks fundamental qualities that makes a great leader. I’ve found that commitments are rarely honored, and her unprofessional management style feels more restrictive than supportive. Additionally, the company is not flexible when it comes to unexpected life events and taking sick days. I have only been sick a couple of times and I received push back each time. Employee retention is very low. Skilled team members are quitting at an alarming rate, and we are not able to hold onto new hires.

      avatar
      Rapid Packaging Response
      2mo
      Thank you for your feedback. We strive for a positive work experience for our employees and would like to discuss how we could have improved your employment experience here at Rapid Packaging. Please email HRManager@rapidpackaging.com to coordinate a time to discuss further. Your input helps us strengthen how we support employees across the organization.

      Explore other reviews about Rapid Packaging

      5.0
      4 May 2026
      Administration
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid company - 50 years in existence. Goals are realistic, but challenging. Leadership keeps everyone involved and works very hard to create a work "family" atmosphere.

      Cons

      High expectations to show 5-star service to customers.

      3.0
      26 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - good benefits for the size - decent pay for the size - coworkers are helpful - Almost everyone leaves at 5pm even though everyone is overworked. No overtime

      Cons

      - managers are either micromanaging or ignore your concerns - managers will not help you grow in your position unless you are their favorite

      1
      avatar
      Rapid Packaging Response
      3mo
      Thank you for sharing your feedback. We’re sorry to hear that this was your experience. At Rapid Packaging, we work to build a culture where leaders support their teams through open communication, collaboration, and opportunities for growth. We appreciate feedback that helps us continue strengthening how we support employees across the organization.
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