It's a great day at Relay! - IT Support Specialist Relay Payments Employee Review

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

If you like working with some of the best people, Relay is the place to be. Excellent benefits, WFH options, beautiful office space & snacks. They bring in lunch twice a week. Great tech stack and progressive culture.

Cons

None that I can think of.

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Relay Payments Response
2y
Nailed it. Thanks for your review!

Explore other reviews about Relay Payments

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

Cons

I don't have any yet :)

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There is nothing worth mentioning

Cons

- Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

2
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