Leadership is dedicated, restructuring is good - Marketing Relay Payments Employee Review

4.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

Founders very clearly care about what they are doing and why they founded the company. Incredibly smart people you get to work with.

Cons

Some members of the leadership team made it difficult to meet performance standards, but positive changes have been made to fix that.

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Relay Payments Response
1y
Thank you for taking the time to share your experience with us. We’re glad to hear you see the real-world impact our product is having on the trucking industry and that you've continued to follow our progress towards meeting our ambitious goals. We also understand that change (especially rapid change) can create uncertainty. Our leadership team remains committed to transparent communication, thoughtful organizational development, and investing in our people so we can all continue to grow together while delivering exceptional value to our customers.

Explore other reviews about Relay Payments

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

Cons

I don't have any yet :)

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There is nothing worth mentioning

Cons

- Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

2
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