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      Remitly

      Engaged employer

      Remitly reviews

      It Bad - Customer Protection Associate Remitly Employee Review

      2.0
      28 Nov 2022
      Customer protection associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is really easy and there's a lot of really good people that still work here and Remitly is an equal opportunities employer and opportunities to progress do come up every so often. The benefits are pretty good. Matt Oppenheimer (the CEO) is a nice guy

      Cons

      A lot of those really good people plan to leave. The opportunities to progress are because people do not enjoy working here and leave at first opportunity. HR, Facilities and a certain CPA manager enjoy bullying their subordinates out of the company, a few great employees have left the company in the past because of this and I can go on for days about their lack of qualifications in their current role. The working hours are absolutely terrible. Time is constantly wasted in pointless meetings that ultimately waste time, serve no purpose and fix no problems. No one cares about the company values, especially the HR and Facilities managers, NEVER work here if you've an interest in either of those fields.

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      Remitly Response
      3y
      Thank you for sharing your feedback and experience at Remitly. While I am sorry to hear the negative aspects of your experience in Cork, I appreciate you taking the time to provide feedback. We will use this feedback to continue to improve our associate experience. We are working hard to continue to evolve and mature our office in Cork. I would welcome the opportunity to discuss your experiences further if you like.

      Explore other reviews about Remitly

      5.0
      22 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

      Cons

      Big org changes as the company reinvent, not for everyone.

      3.0
      18 Jun 2026
      Sr. marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

      Cons

      The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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