Great company goal - Assistant Team Leader Remitly Employee Review

5.0
9 May 2023
Recommend
CEO approval
Business outlook

Pros

They care about the service they provide to customers.

Cons

Lack of training for employees.

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Remitly Response
3y
Dear Reviewer, Thank you for taking the time to share your experience working at Remitly. We're glad to hear that you appreciate our dedication to providing excellent service to our customers and that you have a positive impression of our CEO's leadership style. We're sorry to hear that you have felt a lack of formal training provided to new employees. At Remitly, we are always looking for ways to improve our employee onboarding and training programs to help our team members feel supported and equipped to succeed in their roles. We take your feedback seriously and will continue to make improvements in this area. We appreciate your commitment to Remitly and your desire to see the company succeed. Thank you again for your feedback and for being a valuable member of our team. Best regards, The Remitly Team

Explore other reviews about Remitly

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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