Good customer service exposure in a well-known appliance parts company - Customer Service and Support RepairClinic.com Employee Review

Gaining confidence and knowledge by answering various appliance-related questions and solving problems for customers. Quickly improving my troubleshooting and communication skills. Helpful coworkers, always someone to lend a hand with a difficult call or a heavier workload. Clear communication from supervisors.

Not always enough notice when schedules change

Even if you are the happiest person on the planet, this workplace will transform you into a sad one. It's very toxic.

The work culture is awful. Employees don't get any care from the top leadership. These arrogant people maintain poor communication and don't care if employees suffer as a result. The employee turnover is also ridiculously high. Most employees leave when they realize that the toxicity is too deeply rooted to be changed in a few months. It makes the daily life of those employees who stay ridiculously complicated, as all the work of those who leave is passed onto them. Slowly, but steadily, I have seen this workplace becoming less employee-friendly. This pattern has not changed. I don't think it will change in the future. These evil people don't seem to learn from their mistakes.