Does RepairClinic.com pay their employees well?

According to anonymously submitted Glassdoor reviews, RepairClinic.com employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RepairClinic.com. This rating has improved by 22% over the last 12 months.

How satisfied are employees working at RepairClinic.com?

67% of RepairClinic.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RepairClinic.com 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at RepairClinic.com?

Customer Service Representative (22) , Anonymous (17) , Call Center Representative (15) , Customer Care Representative (6) , Customer Service (5) , Purchasing Agent (5) , Anonymous Employee- Former Employee (4) , Administrative Assistant (4) , CCR (4) , Manager (4) , Customer Care Specialist (3) , Production Supervisor (3) , Project Manager (2) , Warehouse Worker (2)

What are the pros of working at RepairClinic.com according to real employee reviews?

") I am on my parents medical so I don't know if the benefits are good but they say they are." ((in 20 reviews)); "The pay here is competitive and I have achieved financial stability here." ((in 17 reviews)); "My coworkers are friendly and fun to work with." ((in 13 reviews)); "Good people to work with" ((in 12 reviews)); "The management is approachable, provides a reliable support system, and rewards good performance." ((in 12 reviews))

What are the cons of working at RepairClinic.com according to real employee reviews?

"Leadership is cold, detached, and completely indifferent to the struggles of their workers" ((in 5 reviews)); "The breaks are 10 minutes and you only get two." ((in 3 reviews)); "The work culture is awful." ((in 3 reviews)); "It really is a stressful job, it gets worse when you have to deal with someone angry and rude!" ((in 3 reviews)); "The vending machine is still too expensive, internet companies should have free or cheap food / drinks, there's no covered parking and winter is coming again, limited vacation time" ((in 2 reviews))

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RepairClinic.com

RepairClinic.com Reviews

3.6

67% would recommend to a friend

(196 total reviews)

Larry R. Beach

68% approve of CEO

67% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Culture and values

3.6

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

RepairClinic.com has an employee rating of 3.6 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RepairClinic.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

196 reviews

5.0

11 Jun 2026

Good customer service exposure in a well-known appliance parts company

Customer service and support

Recommend

CEO approval

Business outlook

Pros

You help customers identify the right parts for their appliance repairs — detail-oriented work where you learn products fast Modern systems that are easy to navigate once trained Decent pay with good benefits including health coverage and PTO Team is helpful and covers well when the queue builds up Burke America backing means job stability and a real company infrastructure behind you

Cons

Call and chat volume picks up around peak appliance seasons and the pace stays high all day.

5.0

31 May 2026

Working out well for me

Customer service

Recommend

CEO approval

Business outlook

Pros

Gaining confidence and knowledge by answering various appliance-related questions and solving problems for customers. Quickly improving my troubleshooting and communication skills. Helpful coworkers, always someone to lend a hand with a difficult call or a heavier workload. Clear communication from supervisors.

Cons

Not always enough notice when schedules change

1.0

27 May 2026

Horrible Ambiance Where Toxicity Rules and Innocence is Destroyed

anonymous employee- former employee

Recommend

CEO approval

Business outlook

Pros

Even if you are the happiest person on the planet, this workplace will transform you into a sad one. It's very toxic.

Cons

The work culture is awful. Employees don't get any care from the top leadership. These arrogant people maintain poor communication and don't care if employees suffer as a result. The employee turnover is also ridiculously high. Most employees leave when they realize that the toxicity is too deeply rooted to be changed in a few months. It makes the daily life of those employees who stay ridiculously complicated, as all the work of those who leave is passed onto them. Slowly, but steadily, I have seen this workplace becoming less employee-friendly. This pattern has not changed. I don't think it will change in the future. These evil people don't seem to learn from their mistakes.

Viewing 1 - 3 of 196 Reviews

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Reviews by job title

Good customer service exposure in a well-known appliance parts company

Working out well for me

Horrible Ambiance Where Toxicity Rules and Innocence is Destroyed

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