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      Reputation

      Engaged employer

      Reputation reviews

      Just awful - Anonymous employee Reputation Employee Review

      1.0
      11 Feb 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Convenient location, lunches 3 times per week. Some great people left, but many are leaving. Pretty cool product that tries to help customers with their online reputation

      Cons

      Management doesn't really care to hear opinions of people on their teams, so mistakes are made that could have been avoided, over and over again. Leadership is extremely weak and only appreciate people who won't challenge them. Micromanaging is the management style, which causes talented and experienced people to run out the door. Extremely high turnover, most people don't stay longer than 1 year. The absolute worst sales and account management leadership I have ever witnessed.

      avatar
      Reputation Response
      10y
      It's unfortunate you feel this way, but thanks for sharing your feedback - it's important to us. We have an average employee tenure of 1.7 years, which is pretty much par for the course in this market and area. If there is anything you would like to share with HR to help us improve things for you while you're here, we would love to help. Please reach out to me directly!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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