Not what it used to be. - Anonymous employee Right Stuf Employee Review

2.0
12 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and discounts were pretty good. I enjoyed working with many of my co-workers.

Cons

2 years ago, this place was a great place to work. I can totally agree with the latest positive reviews...if it were 2 years ago. Sadly, those times came to an end. The company went through several large changes that saw several employees lose their jobs and moral to drop. Many started looking out for just themselves so they wouldn't lose their jobs. I felt like I was seen as number rather than a person. A very big company feeling in a small company setting.

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Right Stuf Response
9y
Thank you for your feedback. Right Stuf is anything but a small company, it has been enjoying double digit growth 3 consecutive years in a row. In addition to it's growth it has added more than 20 full-time employees in various departments and has plans to continue that growth. All successful organizations are metric driven and implementing metrics into an organization accustom to making emotional based decisions is often difficult. The expectation that our staff be able to achieve established goals or metrics is an expectation that will be in place within all successful organizations, but under no circumstances do we see our people as numbers. If that were the case we would not work so hard to have numerous employee events each month. While all departments are treated equitable, they all have different measurable metrics. We celebrate our success each month in our "Town Hall" meetings and because we have been in such a huge growth mode different departments have different successes each month, but every department is equally responsible for the overall success of the organization and it's growth. Our HR Manager is one of the many staff members who left the company and returned, so she has a more intimate knowledge of the company than many of the existing employees. She brings these posts to the Executive team and collectively we formulate responses. We do not consider our responses dismissive in any way, however if someone feels the need to write negative comments about our organization we believe it is our responsibility to provide a response. Often the only response is to respectively agree to disagree. We wish you well in your future endeavors.

Explore other reviews about Right Stuf

5.0
15 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Phone system very easy to use. Customer service Manager very friendly

Cons

Paid every two weeks Phone constantly rings off the hook

1.0
3 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who work here are great. Getting to know them definitely made it difficult to leave.

Cons

Pretty much everything else. When I first started, it seemed like morale was decent, and ownership cared about the company. The longer I was there, the more obvious it became that was not the case. The management team says that they value feedback, and provide employees with feedback, but they don't. They don't want employees to gossip (to the point that they intentionally withhold information - what do you think that makes employees do?!), but then they gossip to and about the employees. They do not let employees know if there is an issue until they've basically already made the decision to terminate them - no corrective action on the employee's part will change their mind. Upper management kept saying that ownership made the worst business decision by hiring friends, replaced them, and then... hired their BFF, who they also live with. Employees do not feel comfortable coming forward with issues because of the relationship. That sort of hypocrisy does not breed trust. Upper management fails to notice the trickle down effect - your employees won't stop gossiping when you are doing that very thing, and they aren't going to want to work for someone they can't trust. It seems as though ownership has lost their passion for the business, and turned over the reins to people who care more about themselves than the people making the business run.

9
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Right Stuf Response
9y
We really appreciate and value your feedback. We have actually made great strides in fixing a number of the issues you brought up, including hiring a Human Resources leader who the employees feel they can speak with openly and honestly. As it pertains to your comments around gossip, the management team values every employee and treats all employees with respect, while we cannot always stop gossip, we do understand that it will happen and do take positive measures to limit it. This pertains to the management staff as well and is dealt with on a case-by-case basis but we need to know it is occurring to make any changes. Our Human Resources department has an open-door policy. Additionally, Right Stuf hires based solely on qualifications of applicants regardless of their status or relationship with co-workers. We have even recently implemented a referral program as we highly encourage friend or family member referrals. We do believe that the Right Stuf is a great place to work!
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