Great for lateral transitions...not promotions - Anonymous employee Ritz-Carlton Employee Review

3.0
20 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

International hotel discounts to hundreds of properties. Free employee meals, uniforms, great health benefits and 403B program. Everyone treats guests well.

Cons

Prior work experience in other industries was not considered for several promotion opportunities ex. a person has excelled at Business Sales, yet will not be considered for Catering for Banquet Sales-even...absurd!!!! Staff is not always treated with respect.

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5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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