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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      Pay - Guest Service Agent Ritz-Carlton Employee Review

      5.0
      24 Jun 2025
      Guest service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Minimum plus tips can be lucrative.

      Cons

      For students it may be difficult to adjust to the hours. (Shifts are 8 hours)

      Explore other reviews about Ritz-Carlton

      5.0
      28 May 2026
      Guest service expert
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great pay - Fun environment - Free meals

      Cons

      - Lots of walking - Can get hot

      1.0
      14 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits for retirement, and hotel discounts.

      Cons

      The GM creates a toxic work environment. HR didn’t respond to emails, and couldn’t handle the workload. The accountants think they’re the best thing since sliced bread and only ever send nasty emails to other staff members. Favoritism is frequently, and blatantly displayed.

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