Not all it’s cracked up to be… - Logistics Manager Ryder System Employee Review

2.0
19 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Ownership of an account and all of the details that go with it. Great support from other managers with your team unit. The ability to have a good relationship with your customer and drivers.

Cons

Management changes-3 senior managers in my 18 month stint at Ryder each with different approaches and expectations. The customer is always right- even if they are very wrong, verbally abusive, and border line mental 24/7 to you and your drivers. I addressed this issues numerous times and it was blown off. Constant changing safety policies that are hard to keep up, just when you have something down bam it changed. Work life balance is a joke if your customer runs 362 days a year and your manages in training quit on you meaning 7 day work weeks. Finally, Flex model is designed to simplify things plus reduce work staff across the nation as well, it their way of saying yeah we are keeping younger and cheaper workers and out with the older higher paying managers. I was laid off and told I have 45 days to find another account near me or remotely which there were zero.

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Ryder System Response
2y
We’re really grateful and appreciate you taking the time to share your rating with us. We will make sure it gets escalated to the correct resources.

Explore other reviews about Ryder System

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good management and overall communication. Fun place to work. Collaborative

Cons

None to report. Solid job.

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Ryder System Response
1mo
Thank you for the great feedback. We’re glad you’ve enjoyed the team environment, communication, and collaboration. We appreciate having you as part of the team.
3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

You get to work on real supply chain problems that actually matter to operations, not just theoretical stuff. Remote flexibility is solid and the work-life balance is fair. The tech stack is modern (Snowflake, Azure, Power BI) and if you're someone who takes initiative, you'll get the chance to own things end-to-end. The people you work with day-to-day are genuinely good and most teams have a collaborative culture.

Cons

Growth from senior level and beyond can be painfully slow even when you're clearly doing the work above your role. Leadership and org changes happen often which resets your visibility and momentum with whoever is advocating for you. Some areas still lack clear ownership so things fall through the cracks or land on whoever is willing to pick them up. Pay doesn't always reflect the scope of what you're actually doing.

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Ryder System Response
2w
Thank you for the detailed feedback. We’re glad to hear you’ve had a positive experience with the team culture, modern tech stack, and meaningful work. We also appreciate your honest input regarding career growth, leadership stability, and recognition, and we will take your comments into consideration as we continue to improve.
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