Not very diverse workplace when it comes to developing and promoting from within. People with military background are prioritized to be promoted to leadership and management.
Leadership at higher levels (site, director, and above) demonstrate very insecure behaviors such as promoting people who agree with them, shouting at employees, and writing managers and employees up because their manager or director "made them do it" instead of specific reasons related to performance.
Each Ryder Systems 3PL site is managed as a "book of business" and is almost like a small company creating an environment where employees do not have much of a voice and poor leadership is not easily recognized outside of the site.
Not surprising Ryder is not able to hold on to more complicated customer partnerships since they manage with very crude, primitive management tactics and this company culture seems fundamentally engrained. The culture is not likely to change anytime soon.