Pros
The employees, outside of management. The people doing the work are trying their best to stay positive and provide a good service to customers. They are, however, sadly stuck in a vicious cycle of manipulation and control by their CEO.
Cons
Literally everything else. First, this needs to be said. The CEO is a talented salesman, he will charm you and promise you promotions and raises but will never deliver. In fact, he will continue to perpetuate those manifestations of reality to anyone who will listen. It is really easy to believe them, too. Because the picture he paints for you during the interview process is wonderful; that the company is full of promise and potential, and if you just work hard, you will succeed. But you will have no support in your role, no training and absolutely no guidance from management or anyone in leadership. Your job will change at the delicate whim of Jamie Bedard; your metrics, your team, your assignment, your manager, your clients and your relationships all fair game. In my one year there, there were probably 15 org changes - and significant ones. You will be berated, belittled, embarrassed, harassed then ignored. The rug will be pulled out from you nearly daily, there is nothing consistent about this business, except maybe the expectation that you will be picked on at some point, it really is just a matter of time. Second, the actual work is smoke and mirrors. They change the strategy pretty much quarterly, if not more. The plan is whatever will make the company money the fastest. Employees are just cogs in the wheel, they are not actual people who have career aspirations and dreams. They are there simply to do whatever Jamie tells them to do, how he tells them to do it, and when. And if they fail, it is not his fault, but yours. I wish I could articulate how incredibly toxic, traumatizing and horrendous this experience was for me. And for so many others. But people stay, because for some the money is good. And that's true, it can be. The cost YOU pay however, to your mental health is far greater.