Satisfied with this arrangement - Anonymous employee SCAN Health Plan Employee Review

5.0
3 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Handling calls about Medicare plans and benefits 2. Good training—you're not thrown in blind 3. Competent and helpful coworkers 4. Managers available for questions 5. Pay's adequate and the benefits kick in quickly 6. Weekends are usually off except in busy times

Cons

Be ready for days when you just can't get away from the phone.

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SCAN Health Plan Response
4mo
Thank you for sharing. We’re glad to hear that our training and robust benefits offerings stood out to you as we invest in these areas to ensure our teams are set up for success. We’re also happy to know that you’ve found support within your team and through your managers as we pride ourselves on the highly collaborative culture we’ve built at SCAN. We understand that some days can be especially busy when handling member calls, and we appreciate your continued commitment and dedication to delivering excellent service during those times. As we continue to grow and evolve as an organization and refine processes to better support our teams, please don’t hesitate to share feedback or ideas with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com.

Explore other reviews about SCAN Health Plan

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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