Worst ran company in healthcare - Nurse SCAN Health Plan Employee Review

1.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Paychecks are twice a month

Cons

Cult mentality. Case Management leadership is completely inexperienced and incompetent. Empty promises and constant gaslighting his employees. Zero structure or direction for case management staff. Processes change constantly without informing staff. The company focuses too much on how to increase member numbers rather than how to effectively take care of the ones they have. Staff and members are dropping like flies for good reason. Stay away

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SCAN Health Plan Response
2mo
We regret hearing about your negative experience. While we understand that experiences can vary, the environment described does not reflect the culture we strive to maintain at SCAN. As a not-for-profit organization, SCAN’s mission has always been to keep seniors healthy and independent—not to prioritize growth at the expense of care. We know that change, especially during a period of rapid growth, can sometimes create challenges, but leadership alignment and communication remain key areas of focus at SCAN, and we continue to make investments in training to ensure direction is clear and collaboration strong across all departments. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. That said, as we’re always looking for ways to further strengthen our company culture, our leadership maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.

Explore other reviews about SCAN Health Plan

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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