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      SHI International

      Engaged employer

      SHI International reviews

      Work-life balance, but leadership lacks direction and is will not have your back - Customer Success Manager SHI International Employee Review

      2.0
      25 Jun 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance, Vacation Time

      Cons

      Ineffective Senior Leadership, No clear direction/strategy, MSFT Services a mess, Lots of departures

      avatar
      SHI International Response
      5d
      Thank you for sharing your feedback and for your years of service with SHI. We're glad to hear you appreciated the work-life balance and time-off benefits. We understand how important clear communication, leadership support, and strategic direction are to the employee experience. We value feedback like yours as we continue working to improve. If you'd like to share additional insights, please reach out to SHIfeedback@shi.com. We wish you the best in your future endeavors.

      Explore other reviews about SHI International

      5.0
      22 Apr 2026
      Solution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great atmosphere and people to work with

      Cons

      Salaries don’t usually reflect market value

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      SHI International Response
      2mo
      Thank you for sharing your experience at SHI. We’re glad to hear you enjoy the atmosphere and the people you work with. We also appreciate your feedback regarding compensation, as we continuously review our programs to remain competitive and aligned with market trends. If you want to provide additional context, please reach out to SHIfeedback@shi.com
      2.0
      17 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

      Cons

      The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

      avatar
      SHI International Response
      1w
      Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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