Don’t be here longer than a year… - Inside Account Manager SHI International Employee Review

1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

- Good health insurance - clean facility

Cons

everything you’ve seen in the bad reviews is basically true. - pay is extremely low, high turnover because of this - constant changes without notice or proper transition - outdated systems - no room to grow, if you leave sales you will be taking a pay cut the biggest con is that upper management/whoever makes the decisions promises open communication but on their terms. they don’t like criticism and would rather label it as unprofessional rather than understanding that when employees do not have a place to express concerns they may get frustrated. it’s very disheartening and disappointing to see a big company value profits over the hardworking employees that make the profits happen.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We are pleased to hear your positive comments regarding our health insurance and cleanliness of our facilities. However, we are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias with additional information so we can continue to improve and escalate accordingly.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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