Let Them Eat Cake - Operations Specialist SHI International Employee Review

1.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

There are no Pros that outweigh the tremendous amount of Cons

Cons

I'd like to preface this review by pointing out that every time the company comments on here asking for a reviewer to send them an email, it's to a non-anonymous inbox which they could then use to retaliate against you. I have been with this company for over half a decade now and in that time I've seen departments get worse and worse due to a lack of training and leadership from their management teams, which causes them to heavily rely on other facets of the business that were not intended to act as a resource in that capacity. This in turn causes those portions of the business to continually be overtaxed to the point of rapid turnover and a general loss of the skill sets needed to have those teams function in their original roles. Compounding this is a severe pay disparity between the highest levels of the company and the average employee to the point where many are being priced out of the area they live in while being told, whenever the issue of stagnating wages is brought up, it's an emotional response and we won't always see eye to eye. When the "generous" bonuses that SHI gave out as a one time boost for employees wasn't enough to even keep up with inflation are shoved back into employees faces, as if we should be groveling to a billionaire for allowing us to fight over table scraps, it's clear there is a different reality those in the C-Suite exist in. Of course monetary compensation is going to be a point of contention that has an emotional response attached, that doesn't make the subject any less important to have an open dialog on. Company culture is another thing that is constantly harped on as "what employees really care about" when the reality is instead of spending so much extra money on the corporate equivalent of "pizza parties to mollify the drones", they should be investing into their employees. People are not leaving the company in droves because they haven't had as many fun activities in the parking lot, they are leaving for higher salaries and companies that actually respond to concerns instead of glossing over them or gaslighting their workers.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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