Happy I was Laid Off (Job Security Pro is a Myth) - Quality Assurance Engineer SHI International Employee Review

1.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

When I began there, I learned new technologies, and we had to go into the office twice a week and could choose our days. Things were pretty laid back for a while and I liked my team/manager. It was low stress, but there was learning, growth, and productivity. Then when they mandated the Tuesday-Thursday Return to Office, it seemed less about collaboration and more about control, given micromanagement on all levels flew threw the roof (to be continued in my cons).

Cons

* Lack of Growth and Poor Compensation: Promotions are non-existent. Despite my manager's discussions about career pathways, it was all talk. I've been gone for nearly a year, and no one from my former team has received a promotion. Imagine being in a junior-level role for three years, repeatedly told you'd advance by meeting certain criteria, only for it never to happen. This lack of upward mobility is compounded by minimal raises on top of already low salaries (a point already well-covered in other reviews). As a consolation prize for the lack of professional development and fair compensation, the company offers token gestures like pizza parties, "lunch and learns" with subpar catering, a yearly "somerfest" with carnival games in the parking lot, and occasional free ice cream from a truck. It's disheartening that these are presented as substitutes for genuine career investment. * Excessive Micromanagement: The micromanagement here is pervasive and trickles down from the top. As a clear example, even for a brief doctor's appointment during my mandatory unpaid lunch hour (which extends the workday to nine hours), my manager required me to send a Teams message before and immediately upon my return to the office, fearing I might be a few minutes late due to traffic. While I don't solely blame my direct manager, as this level of control was not present when I initially joined, it became a company-wide shift that negatively impacted everyone. * Restrictive and Worsening PTO Policy: The PTO policy is already very restrictive, forcing employees to choose between Christmas Eve or the Friday after Thanksgiving. I've heard it has worsened since I left; employees now have to use a half-day of PTO if they work from home on one of the mandatory Tuesday-Thursday in-office days, a policy that wasn't in place during my tenure. * Job Elimination During Medical Leave: A week after I commenced medical leave, my position was eliminated due to a "reorganization." While I was initially caught off guard, I felt incredibly relieved, as I dreaded the mere thought of returning to that place. It felt as though my manager, recognizing my unhappiness, did me a favor. My health and happiness greatly improved this year as a result of leaving SHI.

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SHI International Response
11mo
Thank you for your feedback and for your review. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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