Pros
Alex Glover is the manager at the Tempe branch. His handling of the employees here is the best I’ve seen from a manger in any industry throughout my 15 years of working - and I have specifically worked for 6 different managers in the roofing supply industry.
Cons
A lot of the positive reviews on here are from Territory Managers and Outside Sales Reps. Those guys make significant money and do very little; they earn their living off the backs of CDL drivers, loaders, forklift drivers, and inside sales team. They have nothing to complain about. However, for the employees actually at the yard performing the deliveries, staging the orders, and driving the trucks, Home Depot will no longer allow those employees to have a conversation with management about potential compensation. Everything is based on a small percentage of your hourly now, which is insulting. Home Depot has essentially removed the incentive for employees to work hard for better pay. There is now very little incentive for frontline employees to do anything other than the absolute bare minimum. On top of that, Home Depot continues to restrict branch resources putting an even harder workload on fewer employees for non-merit-based pay.