Pros
Growing company despite the bad management and low profits this year worldwide. Safelite is owned by Belron who is a worldwide company and doesn't just depend on sales in the U.S. They do teach technicians how to give good customer service.
Cons
This is fraternity style management. Some of the best store managers are gone or leaving because they don't fit in the clique. There are really bad decisions being made at the top level in this company and it is not for the better. Some of the best sales people were laid off and some of the best technicians are no longer here. Makes no sense at all. The best performers do not get recognized and are leaving. You are expected to work all of the time, including weekends for charity organizations, all for the upper management's ego while they golf.