Upper management is horrible - Auto Glass Tech Safelite AutoGlass Employee Review

2.0
16 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Making PPP is great. All your fellow techs are good people and understand teamwork. Managers are competent and know how to run their stores. The call center's associates and delivery people will help you out if you need anything.

Cons

Upper management is severely disconnected with what it's like to work on cars. They treat anyone who's a lead technician and below like 2nd class citizens. Absolutely does not value current workforce, says everyone is replaceable.

Explore other reviews about Safelite AutoGlass

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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