decent - Customer Service Representative Safelite AutoGlass Employee Review

2.0
13 Oct 2014
Recommend
CEO approval
Business outlook

Pros

good pay for no experience. easy job.

Cons

you are essentially expected to be a robot. I got in trouble for leaving two times during my shift to use the rest room. the training is poorly put together. it took 2 weeks of explaining the minuet details of the computer system to explain just exactly what we were doing: and that was done by throwing us on the phones. the jobs simple if you can just zone out for 5 hours and read a script.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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