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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      People who do the work get overlooked - Assistant Store Manager Safelite AutoGlass Employee Review

      2.0
      7 Nov 2021
      Assistant store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Working hours for people in the shop and rotating weekends off.

      Cons

      Medical benefit options are expensive, 401k match amount is a joke. Techs expected to complete 6 or 7 windshield replacements every day with 2 to 3 hours of drive time in 9 hour shifts. Unreasonable expectations for technicians and leadership training is non-existent. Zero development for your next role and no one cares what your contribution is, hiring outside the company instead of promoting from within. Every shop, every district, every region is run differently. A lot of gray area in SOPs.

      avatar
      Safelite AutoGlass Response
      4y
      Thank you for sharing this. Our vision is to be the greatest, most trusted and admired service brand is only possible if we prioritize our People Powered, Customer Driven culture. We’re always looking to improve, and your comments help shape our future.

      Explore other reviews about Safelite AutoGlass

      5.0
      19 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      2.0
      28 Jun 2026
      Auto glass technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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